Excel in the shift to digital
Engage Your Customers
Where They Spend Time
Accelerate your digital sales growth with Millom
With a single integration, telecom operators can leverage the reach of big mobile apps and operating systems to let their customers check their status, buy offers, and manage their subscription in native and branded interfaces.
Grow sales and revenue by enabling digital sales across end-user services
Unlock telco assets for upstream monetisation
Expand customer self-service features to lower handling cost and optimise user experience
million user reach globally
billion API calls processed through the Millom platform last year
%
YoY growth in digital purchases across 3 MNOs
%
platform uptime
The leading Sales & Distribution Platform
Simple to start. One integration to many channels.
Build on your existing APIs and marketing platforms to extend your digital reach.
Plug & Play
One single integration to Millom’s platform allows integrations to the big mobile apps and operating systems, building on your existing set-up.
Best performing integrations
Connected operators outperform industry peers with smart offer logic, improved user journeys, and load optimisation.
Extensive partner portfolio
Flexible solution catered to future growth. The platform allows you to add your most important local and global digital partners to the Millom partner portfolio.
Dozens of use cases
Benefit from a large set of use cases across different digital channels and services tailored to your needs.
Broad telecom experience
Highly experienced devops team and commercial team to support on integration, operations and continuous performance improvements.
9+ years experience on API-integrations towards mobile operators.
Full set of market-leading features
Provide offers to customers in a smart and customer-friendly way
The Millom platform is purpose built for telcos, leveraging telco signals to provide personalised customer experiences online – in the services where customers spend their time.
Millom-integrated operators have proven to outperform industry peers with its unique smart offer logic, improved user journeys and load optimisation.
Examples of features that help you excel performance: possibility to manage and serve contextual offers, send the user lifecycle notifications, actionable analytics and data, load balancing optimised to reduce impact on Telco BSS/OSS stack, A/B testing, and more.
Adapt to changing customer behaviour
Customers spend more time online than ever before. This trend is here to stay.
The digitalisation of customer touchpoints and decreasing reliance on physical channels highlight the need for telcos to identify paths to modernise and optimise their sales channels; maximising reach and creating personalized customer experiences to stay relevant.
Be where your customers spend their time.
%
global smartphone penetration by 2025
growth in mobile data consumption in LATAM by 2025
%
time spent on social, communication & entertainment apps
new mobile internet users in APAC alone by 2025
average time on mobile each day
Source: GSMA, The Mobile Economy Latin America 2020 (2020); The Mobile Economy Asia Pacific (2020), AppAnnie, Global Index Report (2019) 2020
They said it, not us
“[Indosat Ooredoo] leverage Millom’s technology, intelligence, and experience to bring continuous enhancements to our digital channels. We have a strong belief that our customers will benefit from the cooperation we have with Millom.”
“By engaging with customers within the third-party apps and services [Millom] are using, it dramatically simplifies account management and plan upgrades for users and has shown impressive results in sales stimulation outside of traditional operator and partner channels.”
“The winning entry showed a platform that is purpose-built for telcos and enabling Mobile Network Operators (MNOs) to sell telco products and engage with their subscribers more effectively, by doing so inside the apps or services where they spend their time online.”
Let Millom help you in mastering the shift to digital!
Connecting with Millom allows you to accelerate your digital sales and distribution beyond your own app.
News & Updates
Millom wins the Customer Experience Award at ACA 2021
This week, Telenor Digital was announced as the winner of the Customer Experience Award at the Asia Communication Awards annual award ceremony – once again in a virtual format. The award is for...
Text-Only Facebook and Discover live with Grameenphone
Last month, Grameephone launched Text-Only Facebook and Discover, enabling their subscribers to stay connected and have a seamless experience when using Facebook. Discover allows Grameenphone users...
Millom shortlisted for the Asia Communication Awards in the category “The Customer Experience Award”
Millom is thrilled to share that Telenor Digital is shortlisted for this year's Asia Communication Awards (ACA) in the category The Customer Experience Award. This is yet another valuable and...