Excel in the shift to digital

Engage Your Customers
Where They Spend Time

Accelerate your digital sales growth with Millom

With a single integration, telecom operators can leverage the reach of big mobile apps and operating systems to let their customers check their status, buy offers, and manage their subscription in native and branded interfaces.

Grow sales and revenue by enabling digital sales across end-user services

Unlock telco assets for upstream monetisation

Expand customer self-service features to lower handling cost and optimise user experience

million user reach globally

billion API calls processed through the Millom platform last year

%

YoY growth in digital purchases across 3 MNOs

%

platform uptime

SEA operator more than doubles sales through Facebook using Millom platform

IntroductionA large telco operating in the SEA region serves millions of predominantly prepaid subscribers each day. The operator focuses on being a leader in digital innovation and strengthening resilience to provide its services across digital sales channels. To...

Millom named winner of “Best Mobile Operator Service for Connected Consumer”

(Fornebu, July 1 2021): Telenor Digital wins the award for best mobile operator service for connected consumer at the Global Mobile (GLOMO) Awards at MWC Barcelona 2021 for their third party digital sales and distribution platform ‘Millom’. Dramatically simplifies...

Indosat Ooredoo Partners with Telenor Digital to Enhance Customer Experiences Online

Oslo, 24 June 2021 – Indosat Ooredoo, Indonesia’s leading digital telco, announced a strategic partnership with Telenor Digital. Indosat Ooredoo will use Telenor Digital’s global platform, Millom, to launch new digital solutions to improve customer experiences. With...

The leading Sales & Distribution Platform

Simple to start. One integration to many channels.
Build on your existing APIs and marketing platforms to extend your digital reach.

Plug & Play

One single integration to Millom’s platform allows integrations to the big mobile apps and operating systems, building on your existing set-up.

Best performing integrations

Connected operators outperform industry peers with smart offer logic, improved user journeys, and load optimisation.

Extensive partner portfolio

Flexible solution catered to future growth. The platform allows you to add your most important local and global digital partners to the Millom partner portfolio.

 

Dozens of use cases

Benefit from a large set of use cases across different digital channels and services tailored to your needs.

 

Broad telecom experience

Highly experienced devops team and commercial team to support on integration, operations and continuous performance improvements.

9+ years experience on API-integrations towards mobile operators.

Full set of market-leading features

Provide offers to customers in a smart and customer-friendly way

The Millom platform is purpose built for telcos, leveraging telco signals to provide personalised customer experiences online – in the services where customers spend their time.

Millom-integrated operators have proven to outperform industry peers with its unique smart offer logic, improved user journeys and load optimisation.

Examples of features that help you excel performance: possibility to manage and serve contextual offers, send the user lifecycle notifications, actionable analytics and data, load balancing optimised to reduce impact on Telco BSS/OSS stack, A/B testing, and more.

Adapt to changing customer behaviour

Customers spend more time online than ever before. This trend is here to stay.

The digitalisation of customer touchpoints and decreasing reliance on physical channels highlight the need for telcos to identify paths to modernise and optimise their sales channels; maximising reach and creating personalized customer experiences to stay relevant.

Be where your customers spend their time. 

%

global smartphone penetration by 2025

growth in mobile data consumption in LATAM by 2025

%

time spent on social, communication & entertainment apps

new mobile internet users in APAC alone by 2025

average time on mobile each day

Source: GSMA, The Mobile Economy Latin America 2020 (2020); The Mobile Economy Asia Pacific (2020), AppAnnie, Global Index Report (2019) 2020

They said it, not us

“[Indosat Ooredoo] leverage Millom’s technology, intelligence, and experience to bring continuous enhancements to our digital channels. We have a strong belief that our customers will benefit from the cooperation we have with Millom.”

Ritesh Kumar Singh

CCO, Indosat Ooredoo

“By engaging with customers within the third-party apps and services [Millom] are using, it dramatically simplifies account management and plan upgrades for users and has shown impressive results in sales stimulation outside of traditional operator and partner channels.”

GLOMO Awards 2021

MWC Barcelona

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Let Millom help you in mastering the shift to digital!

Connecting with Millom allows you to accelerate your digital sales and distribution beyond your own app.

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