Excel in the shift to digital

Engage Your Customers
Where They Spend Time

Winner industry x MWC 2021

Accelerate your digital sales growth with Millom

With a single integration, telecom operators can leverage the reach of big mobile apps and operating systems to let their customers check their status, buy offers, and manage their subscription in native and branded interfaces.

Grow sales and revenue by enabling digital sales across end-user services

Unlock telco assets for upstream monetisation

Expand customer self-service features to lower handling cost and optimise user experience

million user reach globally

billion API calls processed through the Millom platform last year

%

YoY growth in digital purchases across 3 MNOs

%

platform uptime

Text-Only Facebook and Discover live with Grameenphone

Last month, Grameephone launched Text-Only Facebook and Discover, enabling their subscribers to stay connected and have a seamless experience when using Facebook. Discover allows Grameenphone users to browse the internet using a daily balance of free data; Text-only...

Millom shortlisted for the Asia Communication Awards in the category “The Customer Experience Award”

Millom is thrilled to share that Telenor Digital is shortlisted for this year's Asia Communication Awards (ACA) in the category The Customer Experience Award. This is yet another valuable and important acknowledgement of Millom's expertise in enabling outstanding...

Digi sees over 50% increase in average price of data plans through Facebook using Millom

Digi Telecommunications (Digi) is a large mobile service provider (MNO) in Malaysia with over 10.4 million subscribers. Digi has been one of the pilot operators using the Millom platform to serve its subscribers in Google’s Mobile Data Plan, Facebook AutoFlex, and Facebook Mobile Centre.

The leading Sales & Distribution Platform

Simple to start. One integration to many channels.
Build on your existing APIs and marketing platforms to extend your digital reach.

Plug & Play

One single integration to Millom’s platform allows integrations to the big mobile apps and operating systems, building on your existing set-up.

Best performing integrations

Connected operators outperform industry peers with smart offer logic, improved user journeys, and load optimisation.

Extensive partner portfolio

Flexible solution catered to future growth. The platform allows you to add your most important local and global digital partners to the Millom partner portfolio.

 

Dozens of use cases

Benefit from a large set of use cases across different digital channels and services tailored to your needs.

 

Broad telecom experience

Highly experienced devops team and commercial team to support on integration, operations and continuous performance improvements.

9+ years experience on API-integrations towards mobile operators.

Full set of market-leading features

Provide offers to customers in a smart and customer-friendly way

The Millom platform is purpose built for telcos, leveraging telco signals to provide personalised customer experiences online – in the services where customers spend their time.

Millom-integrated operators have proven to outperform industry peers with its unique smart offer logic, improved user journeys and load optimisation.

Examples of features that help you excel performance: possibility to manage and serve contextual offers, send the user lifecycle notifications, actionable analytics and data, load balancing optimised to reduce impact on Telco BSS/OSS stack, A/B testing, and more.

Adapt to changing customer behaviour

Customers spend more time online than ever before. This trend is here to stay.

The digitalisation of customer touchpoints and decreasing reliance on physical channels highlight the need for telcos to identify paths to modernise and optimise their sales channels; maximising reach and creating personalized customer experiences to stay relevant.

Be where your customers spend their time. 

%

global smartphone penetration by 2025

growth in mobile data consumption in LATAM by 2025

%

time spent on social, communication & entertainment apps

new mobile internet users in APAC alone by 2025

average time on mobile each day

Source: GSMA, The Mobile Economy Latin America 2020 (2020); The Mobile Economy Asia Pacific (2020), AppAnnie, Global Index Report (2019) 2020

They said it, not us

“[Indosat Ooredoo] leverage Millom’s technology, intelligence, and experience to bring continuous enhancements to our digital channels. We have a strong belief that our customers will benefit from the cooperation we have with Millom.”

Ritesh Kumar Singh

CCO, Indosat Ooredoo

“By engaging with customers within the third-party apps and services [Millom] are using, it dramatically simplifies account management and plan upgrades for users and has shown impressive results in sales stimulation outside of traditional operator and partner channels.”

GLOMO Awards 2021

MWC Barcelona

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Let Millom help you in mastering the shift to digital!

Connecting with Millom allows you to accelerate your digital sales and distribution beyond your own app.

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