(Fornebu, July 1 2021): Telenor Digital wins the award for best mobile operator service for connected consumer at the Global Mobile (GLOMO) Awards at MWC Barcelona 2021 for their third party digital sales and distribution platform ‘Millom’.
Dramatically simplifies customer engagement
The Judges said, “By engaging with customers within the third-party apps and services they are using, this dramatically simplifies account management and plan upgrades for users and has shown impressive results in sales stimulation outside of traditional operator and partner channels.”
The GLOMO Awards are widely recognised as the most prestigious recognition scheme in the mobile industry and judged by independent experts, analysts, journalists, academics, and, mobile operator representatives. With Millom, Telenor Digital competed in a category seeking to identify the best operator service or solution for delivering seamless access to mobile users.
Stig Waagbø, CEO of Telenor Digital said, “We are proud to receive this award. It is a testament to the hard work and dedication of the Millom team, our partners and customers, developing cutting edge solutions to deliver the best online user experiences.”
Used by MNOs globally
Millom is a purpose-built platform for driving digital sales and engagement in third party digital channels. With one integration, telcos can leverage the reach of Millom’s ecosystem to serve subscribers where they spend time online. Millom uses telco-signals to enable subscribers to check their balance and top-up inside their favorite apps and services. The platform is used by multiple Mobile Network Operators worldwide, to drive digital sales and engagement in third party digital channels such as Facebook Mobile Center and Android’s Mobile Data Plan.
“We have seen that serving the customers where they spend their time has been key to maximising the digital reach of telcos and making it hassle free for subscribers to interact with their telco operator in the moment of need. The GLOMO award is in the category of ‘Industry X’. As technology continues to fuse the boundaries between physical and digital, this category recognises the brands that are winning in creating services that are at the forefront of the digital shift. We are thankful and excited to continue to deliver these services,” Stig Waagbø concluded.
For further information on GLOMO Awards winners please visit https://www.globalmobileawards.com/
About Telenor Digital
Since 2011, Telenor Digital has enabled Mobile Network Operators (MNOs) to digitalise customer interactions and drive new revenue growth from third party digital channels, connecting core telco capabilities to an extensive network of digital service providers and ecosystems. Similarly for digital players, Telenor Digital is a gateway to a large group of MNOs, with a significant subscriber base and one point integration to core telco capabilities enhancing end-user experience. It is a wholly-owned subsidiary of Telenor Group, with offices located across Norway, Poland, Pakistan and Thailand. Go to http://www.telenordigital.com for more information
Millom is an integrated real-time digital sales and self-service management platform, leveraging telco signals to provide personalised customer experiences online. It enables Telcos to engage directly with their subscribers where they spend their time. With a single integration point, operators are able to leverage the reach of big mobile apps and operating systems to sell, serve, and manage customer experiences. Millom has proven to outperform industry peers with its unique smart offer logic, customer journeys improvements, and load optimisation. An integration to Millom requires no or minimal changes to a backend of an MNO.